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Add-on module

Delivery Management
Pre-sold orders, packed, dispatched and proven.

For distributors who pre-sell and deliver from the warehouse. Orders pass a credit gate, the store packs and the invoice cuts itself, the Delivery In-Charge builds trips, drivers prove each stop with a photo and collect at the door, and the trip settles in two steps like a van.

  • Credit queue
  • Auto-invoice on packing
  • Dispatch board
  • Proof of delivery
  • Trip settlement
The workflow

How it runs, start to finish

Built for

  • Wholesalers and distributors delivering pre-sold orders by truck
  • Van-sales companies adding a warehouse delivery route for large orders
  • Operations with dedicated drivers who are not salespeople
  1. 1

    An order is raised for the warehouse route

    From a pre-order taken on the van or an order entered on the desk. A credit order outside its limit waits in the Accounts credit queue.

  2. 2

    The store packs

    Line by line, with a note on anything short. The invoice is created automatically from what was actually packed.

  3. 3

    Trips are built

    The Delivery In-Charge pulls packed orders, approved return pickups and samples from the ready pool and assigns a vehicle and a driver. Expired documents or an overlapping trip block the assignment.

  4. 4

    Load and dispatch

    The store issues the trip load, the driver confirms the count, and the trip is dispatched. The trip is cached on the phone from this moment.

  5. 5

    Every stop is proven

    Completed, partial or failed, with the receiver’s name and a photo. Doorstep collections apply to the stop’s invoice.

  6. 6

    The trip settles

    Only delivered quantities left the vehicle. The store verifies the returned stock, Accounts verifies the cash, and short deliveries are credited automatically.

Capabilities

What you get

Everything below is live in the product today.

  • Automatic credit gate

    Cash orders confirm at once. Over-limit or on-hold credit orders wait in the Accounts credit queue with the limit and exposure shown.

  • Short-packing with a note

    Pack what you have; the invoice is cut from what was packed, in its own delivery invoice series with the due date from the payment term.

  • Dispatch board

    A ready pool of packed orders, approved return pickups and approved samples, built into trips by vehicle and driver.

  • Saved routes

    Keep yesterday’s successful route and seed tomorrow’s trips from it.

  • Compliance-checked assignment

    Expired registration or insurance, a missing driver hat, an expired licence or an overlapping trip blocks or warns before dispatch.

  • FEFO lot picking at trip load

    First-expiry-first-out when the vehicle is loaded, so short-dated stock goes out first.

  • Proof of delivery

    Receiver name plus a photo at each stop. Failed stops record a reason and can be rescheduled onto another trip.

  • Doorstep collections

    Cash, cheque, transfer or card applied to the stop’s invoice; any excess stays on the customer’s account as credit.

  • Offline-tolerant driver app

    The whole trip is on the phone at dispatch. Completions and payments queue and sync when the signal returns.

  • Return pickups & replacements

    The store verifies the goods before any credit note is issued. A replacement hands over the new goods and collects the old on one stop.

  • Samples

    Manager-approved samples ship on a delivery note with no invoice.

  • Live trip tracking

    An “Active trips” filter on the Live Map, and a mid-trip driver change with a collected-cash confirmation.

  • Missed-delivery alerts

    An order not delivered by its requested date alerts the customer’s BD rep, the team leader and the manager; rescheduling needs a comment.

  • Delivery analytics

    On-time percentage, failed stops and reasons, by driver and by customer, plus an Order Fulfilment report.

Who works in it

Roles and seats

Your Super Admin switches the module on and decides who holds each duty. Only the roles marked “seat” count against what you buy — back-office duties are free.

  • Delivery Driver

    Seat

    The driver hat on a field executive, or the dedicated Driver role for staff who never sell. Executes the trip, proves stops and collects.

  • Delivery In-Charge

    Free

    Plans dispatch, builds trips, assigns vehicles and drivers and watches the day. A dedicated back-office role.

  • Store In-Charge

    Free

    Packs orders, issues trip loads and verifies returned stock at settlement.

  • Accounts

    Free

    Works the credit queue and verifies the cash side of every trip settlement.

Where it lives

Web for the office, mobile for the field

The module lands inside the same OrbisField apps your team already signs in to — no second product, no second login.

Web dashboard

  • Delivery: Overview, Dispatch Board, Trips, Delivery Settlements, Routes, Return Pickups
  • Inventory ▸ Packing and Accounts ▸ Credit Queue
  • Fleet ▸ Vehicles and Drivers for the assets the trips use

Mobile app

  • Delivery: My Trip, Packing, Returns
  • Stop screen with proof of delivery and collection
  • Trip settlement
FAQ

Delivery Management questions

  • No. Van Sales delivers pre-orders from the van. Delivery is the warehouse route — credit queue, packing, trips, proof of delivery and trip settlement.

  • Still on the vehicle. They come back to the store at trip settlement or ride again on a rescheduled stop.

  • Yes. The dedicated Driver role gives them the trip screens and nothing else, one seat each.

Run Delivery Management on OrbisField

Pick it in the sign-up wizard, or switch it on later from your dashboard. The wizard adds any prerequisites for you.